Your company uses several IT systems taking care of different type of activities. Unfortunately those systems do not communicate with each other and pretty often in order to get the full information you have to extract data from different systems and then manually create final reports. Moreover not all employees can instantly access some functionalities of the systems or they have to enter the same data several times - to each system separately.
Integration of all existing systems is the best answer for those inconveniencies. Beside instant advantages for employees, it will also enable you to design universal and flexible access channels to the whole system. As a result it will be possible to use your system functionalities via internet, SMS or IVR. Moreover dedicated access channels will be available both to your employees and your clients.
Newly implemented systems should also be integrated with each other as well as with other existing solutions too.
Nowadays to access the data stored in company's IT system you don't need to be connected into the internal network. Thanks to new technologies employees can use the system outside the office using various internet connections. In addition clients willing to order goods or receive transaction confirmations do not have to call your company, write emails nor faxes. They can get this information via e.g. SMS or special internet applications. Technological progress provides also modern solutions for managing document flow and better data processing.
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Letting your customers to access selected data stored in your system
We can design, implement and maintain an internet portal which will allow your clients to use selected functionalities of the whole system. Clients while using internet will be able to conduct a number of operations which in the past were possible only if they had sent you a letter, called you or even visited your office.
Integrated tool for your employees
We can make specialized applications giving access to selected functionalities of your system. Dedicated applications are the most ergonomic tools for communication with an IT system. Your employees using just one application will be able to carry out the whole business process without bothering which IT systems are physically involved in it.
Accessing the IT system via internet in mobile phones
We can adopt you information system to data exchange through WAP technology. As a result either your employees or your clients will be able to use selected functionalities via web browser in their cellular phones. To make it possible AkondLab will design, implement and maintain the WAP portal which will become an integrated part of your IT system.
Accessing the IT system using text messages from cellular phones
We can adopt your system for data exchange via SMS. We will design, implement and maintain an SMS gateway, which will become an integrated part of your IT system and which will manage text messages traffic. As a result your clients will be able e.g. to check the price and availability of a chosen product by sending an SMS at the given number. They will also be able to receive information about shipment, complaint confirmation, special offers on selected products or services etc.
Accessing the IT system functions by pressing phone keys
AkondLab can design, implement and maintain an IVR system, which allows your customers or employees to access selected IT system functions by simply pressing telephone keys. IVR will automatically give access to selected data stored in the system and will allow to conduct certain operations.
For example customers will be able to place a purchase order by calling at the given telephone number and then - by pressing telephone keys - they will reach all system functions available through this channel.
Accessing the IT system without using ordinary computers
We can design, implement and maintain an applications which will give access to the IT system for handheld computers working on PalmOS or Microsoft operating systems.
As a result e.g. your sale representatives will be able to enter data into the IT system directly from a store while conducting there an inspection. At the same time they will be able to check products availability, create purchase orders, enter prices of competitive product etc. You can also simplify the job of warehouse workers by adding bar code readers to their PDA computers.
User friendly application for call center consultants
We can design, implement and maintain an applications which will give call center consultants access to the selected IT system functions.
Integration of a few functions of business partners IT systems
We can design, implement and maintain a system, which - built with open ended standards - will enable efficient data exchange with your business partners or other subsidiaries of your company.
Complex presentation in the internet
We can create a complex company internet portal on the basis of our own solutions or with the help of CMS technologies available on market. Our services cover the whole life cycle of the portal - from its graphic design till the daily maintenance.
Giving access to specified system functions within internal IT network
We can design, implement and maintain an intranet portal which will give your employees access to selected system functions with the help of any computer equipped with a web browser.
You can forget about paper work and at the same time share information with all interested parties
We can design, implement and maintain modern electronic document management system (EDMS) in your company. We an also adjust a solution available on the market to perfectly fit your specific needs.
Integrated access control system for system users
We can design, implement and maintain an access control system. As a result only authorized users will get access to specific parts of the whole IT system.
Clear and comprehensive information about the company
We can create a data warehouse which will collect all substantial information from several different systems and present them in synthetic reports. We offer complex project design and data warehouse implementation - from the data warehouse architecture, through integration, data aggregation and data feed interface, till analytical reports definition based on information stored in data warehouse.
Collecting, storing and processing information
AkondLab specializes in designing databases in Oracle and other leading producer's technologies. We can create any project in those technologies and - in addition - easily integrate it with other systems.
Increasing security and efficiency of your IT systems
We specialize in creating distributed, multithreaded server applications made in C++. Our solutions use ACE framework assuring great efficiency and ability to run on many platforms. In addition they are extremely easy in integration with other systems as they are made in open ended technologies.
We offer also a wide range of complementary services. Please take a look on the list below - when you click the topic you are interested in - you will see the scope of solutions delivered by AkondLab.
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Maintenance and technical support of the implemented system
We can take full responsibility for complex maintenance of the systems created by us or those implemented by our partners.
Analysis concerning new project implementation
We can help you to audit any phase of the project implementation, pointing possible threats and suggesting the most effective solutions.
Testing the new solution before its final go live
We can create all kinds of automatic tests which will check all elements of the implemented system. We can also take part in every phase of the tests offering an experience group of testers.
Creating positive atmosphere around the conducted changes
AkondLab can undertake internal PR and marketing actions targeting the change of IT systems taking place in your company. We can create and implement a complex action plan for an informative campaign as well as translate technical slang into a language comprehensible to all employees. We can also prepare training materials and user manuals.